top of page

OrthoAi

image - 2024-12-02T121647.924.png

Return Policy

Effective Date: 28 May 2024

OrthoAi is committed to ensuring your satisfaction with our services. We understand that there may be situations where refunds are necessary. Please read our refund policy carefully to understand your rights and the process for requesting a refund.

1. Eligibility for Refunds

  • Refunds are considered on a case-by-case basis for services that do not meet your expectations or have technical issues.

  • Refund requests must be made within 14 days of purchase. After this period, refund requests may not be accepted unless there are exceptional circumstances.

  • In the event of a refund, the amount will be credited back to your bank account after deducting any applicable payment gateway charges. Please note that the time taken for the refund to reflect in your account may vary depending on your bank’s processing time.

  • Refunds will not be issued for services that have been fully used or completed, except in cases of technical failures or errors on our end.

2. Process for Requesting a Refund
To request a refund, please follow these steps:

  • Contact our support team at  ortho.aigpt@gmail.com with your purchase details, including the transaction ID and a description of the issue.

  • Our team will review your request and respond within 5 business days.

  • If approved, refunds will be processed through the original payment method within 7-10 business days of approval.

3. Refunds for Technical Issues

  • If you encounter any technical issues with our services, please notify us immediately.

  • We will attempt to resolve the issue before considering a refund. If the issue cannot be resolved within a reasonable time, a refund may be offered at our discretion.

4. Non-Refundable Services

  • Certain services may be non-refundable. This includes services that have been customized or personalized to your needs.

  • Any services that have been explicitly marked as non-refundable during the purchase process will not be eligible for a refund.

5. Changes to this Refund Policy
OrthoAi reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website. We recommend reviewing this policy periodically to stay informed of any updates. Your continued use of our services indicates acceptance of the current refund policy.

6. Contact Us
If you have any questions or concerns about this refund policy, please contact us at ortho.aigpt@gmail.com. We are here to address your concerns and provide assistance.

bottom of page