Shipping and Delivery Policy
Effective Date: 28 May 2024
OrthoAi, a service provided by Orthotv Global Private Limited, is a digital platform offering AI-based consultations and virtual support for dermatology, cosmetology, and skincare-related inquiries. As our services are fully digital, we do not sell or ship any physical products.
Service Delivery:
All services offered by OrthoAi are provided directly through our online platform. Customers can access AI-driven consultation services, which are delivered instantly once a request is made on our website.
There is no physical shipment involved, as OrthoAi, under Orthotv Global Private Limited, does not handle, store, or distribute any physical goods.
All interactions and service outcomes are managed digitally.
No Physical Goods:
Since OrthoAi focuses on providing virtual consultations and solutions, there is no requirement for a traditional shipping and delivery policy.
We do not accept or process physical orders, and therefore, there is no need for a logistics process or shipping timeline.
Support and Customer Care:
While we do not have a shipping process, OrthoAi is dedicated to providing excellent support for any issues or queries related to our AI services.
If customers have questions about their AI consultation experience, they can reach out to us at ortho.aigpt@gmail.com .
Why a Shipping Policy Is Not Applicable:
This explanation is provided in lieu of a shipping and delivery policy to clarify that OrthoAi, a service of Orthotv Global Private Limited, operates purely as a digital and service-based business.