Privacy Policy

1. Information we collect

When you register for OrthoAI we collect personal details such as your name, email address and professional credentials. When you sign in with Google or Apple, we receive the basic profile information those services share with us.

We also collect usage information — such as device identifiers, IP address, app version and interaction data (for example which agents you use and the questions you ask) — along with crash and performance diagnostics that help us keep the service reliable.

2. How we use your information

• To operate and maintain the OrthoAI service, including generating answers to your questions
• To manage your account and communicate with you about it
• To respond to your enquiries and support requests
• To analyse usage patterns so we can improve the product

3. Sharing of information

We do not sell, trade or otherwise transfer your personal information to third parties without your consent, except to trusted service providers who help us operate the platform (such as cloud hosting, analytics and crash reporting), or where disclosure is required to comply with the law.

4. Data security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Your choices

You can update your account information at any time from within the app, and unsubscribe from promotional communications using the options provided in those messages. You may also contact us to request access to or deletion of your personal data.

6. Changes to this policy

We may update this policy from time to time. Changes take effect when they are posted on this page, and your continued use of the service indicates acceptance of the updated policy.

Contact us

This service is operated by Clinical Artificial Intelligence Medi Decisions Private Limited. If you have any questions about this policy, contact us at info@aimd.global or +91 98920 21844, or write to us at B-1002, 10th Floor, Plot-8pt, T-5 Dioro, Wadala Truck Road, Antop Hill, Mumbai, Maharashtra 400037, India.