Legal
Shipping & Delivery Policy
OrthoAI is a fully digital service — this page explains what that means for delivery.
Effective: 28 May 2024 · Last updated: 9 July 2026
1. Digital service delivery
All services offered by OrthoAI are provided directly through our online platform — the mobile applications and website. Access to features, including subscriptions, is delivered instantly and digitally upon purchase.
2. No physical goods
OrthoAI operates purely as a digital, service-based business. We do not sell or ship physical products, process physical orders or manage logistics, so no traditional shipping and delivery terms apply. This document is published in lieu of a shipping and delivery policy.
Contact us
This service is operated by Clinical Artificial Intelligence Medi Decisions Private Limited. If you have any questions about this policy, contact us at info@aimd.global or +91 98920 21844, or write to us at B-1002, 10th Floor, Plot-8pt, T-5 Dioro, Wadala Truck Road, Antop Hill, Mumbai, Maharashtra 400037, India.